Casino Rocket

Stuck while you register at Casino Rocket?

The usual worry is a sign-up that stalls halfway, so here is what to check before you start.

  • Aged 18+ only
    Registration is for players aged 18+.
  • Proof of address
    You send photo identification, proof of address and a payment method screenshot.
  • A$18 minimum
    Deposit from A$18; pick your offer in the cashier.

Clean first try

Can one attempt really be enough?

You will finish with one account, correct details and an email you can reach.

  1. Before the first click

    Find the sign-up button on the home page, on desktop or in the mobile browser. Before you click, note the licence: Malta Gaming Authority, MGA/B2C/478/2013.

  2. Right email now, not later

    Pick an email address you check often, because password recovery sends its secure reset link there. Then choose a password you have not used on other sites.

  3. Name and date of birth

    Match your name, date of birth and address to your photo identification, letter for letter. Checks can take 67 hours, so a wrong detail here costs you time.

Account Extras

Welcome deal and weekly cashback

Your welcome offer unlocks once the account is open, and you choose it in the cashier while making that first payment. The cashback deal runs beside it on the week's net losses.

New players

The 109% Opening Match

109% to a max of A$1,490 + 67 free spins

Choose it in the cashier when you deposit at least A$18 for 109% up to A$1,490. Wagering is 39x and the offer lasts 47 days.

Take it

18+ · Gambling can be addictive, so set your limits and play responsibly.

Regular players

Weekly 20% Loss Return

20% · up to A$420

Receive 20% of the net losses from your week, up to A$420, paid out every week. Wagering on the cashback is 3x.

Claim offer

18+ · Gambling can be addictive, so set your limits and play responsibly.

Weekend players

50 Weekend Free Spins

spins: 50

Deposit at least A$36 at the weekend to unlock 50 free spins. The spins carry 39x wagering and stay valid for 3 days.

Take it

18+ · Gambling can be addictive, so set your limits and play responsibly.

Mobile guide

Your phone can open the account too

Casino Rocket keeps one account for every screen, so nothing needs repeating.

Finishing on a train

On the train, the mobile browser shows the same sign-up steps as a laptop, only stacked in one column. Each step fits the screen, so you can finish it one-handed. A slow signal can pause the page, so wait for it to load before moving on.

Forgotten password, not a dead end

Tonight on the couch or tomorrow on the bus, the login stays the same. Your email address and password work on the phone as they do on a computer. If you forget the password, a reset link goes to the email you registered.

Open your Casino Rocket account and play in one pass

By the end you will have confirmed your e-mail, know the checks ahead, and be ready to play.

See what 256-bit SSL covers

On the day you register, the details you give travel to Casino Rocket under 256-bit SSL encryption. The site uses them to confirm your identity and age. Those same details come back at verification, when your photo identification and proof of address are compared with the account. Any gap between the two shows up at that stage, not when you request a withdrawal. The result is one profile that every check reads the same way.

Deposit now, documents before withdrawal

Straight after your e-mail is confirmed, the account is ready for its first deposit. The minimum deposit is A$18, and PayID, Visa or Apple Pay can fund it. The welcome offer follows registration, and you choose it in the cashier when you deposit. Documents come later, at the latest before your first withdrawal. Casino Rocket operates under licence MGA/B2C/478/2013 from the Malta Gaming Authority, and that licence requires verification. Photo identification, proof of address and a payment method screenshot are reviewed, and the check can take 67 hours.

What if the password is forgotten?

The first time you log in, your e-mail and password are the only keys, so keep that pair private. A secure reset link goes to the inbox you registered with, so keep that inbox locked too. Deposit limits, loss limits, session reminders, a cooling-off period and self-exclusion are open to you from the first day. Set them before you play, not after a bad session. For support at any hour, call the National Gambling Helpline on 1800 858 858, which runs every day of the year. Gamblers Anonymous Australia also runs peer support meetings across the country.

What to have ready

These items keep the sign-up and the checks in one sitting.

  • A device with a stable connection
  • Your photo identification to hand
  • Your proof of address document
  • A payment method screenshot ready
  • A quiet spot for the steps

You Have Just Registered

Which payment method suits you?

First deposits start at A$18, and the methods listed below are the ones this casino actually runs through its cashier. Card, wallet and bank options each carry their own minimum and payout speed.

Pay withStarts atCaps out atPaid within
Google PayA$18A$95,600Paid in 22 minutes
JetonA$18A$95,600Cash out in 22 minutes
PayIDA$18A$95,600Withdrawals in 22 minutes
VisaA$36A$95,600Cash out in 30 hours
Apple PayA$18A$95,600Cash out in 22 minutes
SkrillA$18A$95,600Paid in 22 minutes
MastercardA$36A$95,600Paid in 30 hours
NetellerA$18A$95,600Paid in 22 minutes
PaysafecardA$18A$95,60022 minutes to withdraw

Fix it without restarting

From a stuck form to a working account

Most people fear that a stalled sign-up means starting again with a second account.

Nothing lands in my inbox

Within minutes of registering, the confirmation e-mail should arrive. If it is missing, it can sit in spam or promotions.

  • Check the spam and promotions folders for mail from Casino Rocket.
  • Each player may hold one account, so refresh the inbox instead.
  • Contact live chat if the e-mail still has not come.

Is an earlier self-exclusion stopping me?

When the sign-up stops, think back to any self-exclusion set on BetStop, which lasts at least 3 months. It cannot be shortened, so a self-exclusion set earlier is the likely cause.

  • Find when your BetStop self-exclusion began.
  • Do not open another account while it runs.
  • Message live chat if the form still refuses you.

Turned away at the sign-up form

As soon as the form refuses you, the date of birth or the country of residence is the field to check.

  • Confirm you are 18+ on the date you register.
  • Make sure your country of residence is Australia.
  • Reach live chat if the refusal stays.

Before your first withdrawal

Registered first, verified before you cash out

The Malta Gaming Authority requires every player to be identified, so papers are checked no later than before the first withdrawal, usually within 67 hours.

Registered first, verified before you cash out
DocumentConfirms
Photo identificationYour name, face and date of birth · After sign-up, before first withdrawal
Proof of addressWhere you actually live · After sign-up, before first withdrawal
Payment method screenshotThe card or wallet is yours · Before the first cash-out

At the sign-up form

Check whether you can open an account

After this table you will know, line by line, whether the form will accept you and what the account will hold.

Check whether you can open an account
ConditionHere at Casino Rocket
Minimum age18+
ResidenceAustralia
Accounts per personOne only
Name on IDMust match exactly
Account currencyA$ (AUD)
Minimum first depositA$18

Seven questions

Account created, and now what?

This block settles what you can change, when your offer unlocks, and what checks come next.

Can I change my email or personal details after signing up?

Once your account is open, changes to your personal details and email go through support. Reach the team by live chat or phone at any hour, or write to [email protected]. The team may ask for proof of who you are before it makes the change.

Do I need to wait for the welcome offer to show up?

Once registration is complete, the welcome offer is open to you. It has a set validity period, so read its terms before your first deposit. The terms explain how the offer works.

Where can I see how long verification takes?

After your documents arrive, the check takes 67 hours. Ask where it stands through live chat or phone at any hour, since support runs 24 hours a day, 7 days a week. The check must be finished before your first withdrawal at the latest.

When do I choose my welcome offer, and must I enter anything?

At the moment you deposit, pick the welcome offer in the cashier. No other step is needed, so there is nothing to enter before that. Your deposit and your choice happen together.

Where do I make my first deposit, and do I need one to register?

After you finish the form and confirm your email, your account is open and no deposit is needed. Your first deposit goes through the cashier, so it can wait until you are ready. Pick the payment method that suits you from the options shown there.

Do I need to check Casino Rocket's licence before I sign up?

Before you sign up, know that Casino Rocket Ltd. is licensed by the Malta Gaming Authority under licence MGA/B2C/478/2013. Check that number against the regulator yourself before you deposit.

Can I send my ID documents over a secure connection?

When you upload a document, it travels under 256-bit SSL encryption. Keep a copy of every file you send, in case support asks for it again. Send documents only through the channels support gives you.

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